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Privacy Policy

Last updated: June 03, 2023

At Harmony Weddings Thailand (“Harmony Weddings,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://harmonyweddingsthailand.com (“Website”), as well as the choices you have regarding your personal information. This Privacy Policy applies to all visitors, users, and customers accessing or using our Website, regardless of their location.

By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.

1. Information We Collect

1.1. Personal Information

When you visit our Website, we may collect certain personal information that can identify you directly or indirectly. The types of personal information we collect may include:

  • Contact information, such as your name, email address, phone number, and mailing address.

  • Event details and preferences, including wedding date, venue, guest count, and any specific requirements you may have.

  • Communication records, including your correspondence with us via email, live chat, or other communication channels.

  • Any other personal information you voluntarily provide to us during your interactions with our Website.

1.2. Non-Personal Information

In addition to personal information, we may also collect certain non-personal information automatically when you visit our Website. This may include:

  • Device information: We may collect information about the device you use to access our Website, such as your device type, operating system, browser type, IP address, and other technical details.

  • Usage information: We may collect information about your interactions with our Website, including the pages you visit, the links you click, and the duration of your visit.

  • Cookies and similar technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

2.1. Providing and Personalizing Services

We use your personal information to provide the services you request from us, such as wedding planning, venue booking, and coordination of wedding-related activities. We may also use your information to personalize and customize your experience with us, tailoring our services to your preferences.

2.2. Communication and Support

We may use your personal information to communicate with you regarding your inquiries, requests, or bookings. We may also send you important updates, notifications, and administrative messages related to our services. Our communication may be via email, phone, or other channels you have provided.

2.3. Improving Our Services

We may analyze and evaluate the information we collect to improve our services, identify trends, and enhance the overall user experience on our Website. This may include conducting research, data analysis, and market research to better understand our customers’ needs and preferences.

2.4. Marketing and Promotions

With your consent where required by applicable law, we may use your personal information to send you promotional materials, special offers, newsletters, or other marketing communications related to our services. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the communication.

2.5. Legal Compliance and Protection

We may use and disclose your personal information to comply with legal obligations, enforce our terms and conditions, protect our rights, privacy, safety, or property, and prevent fraud or other illegal activities.

3. Sharing and Disclosure of Your Information

We understand the importance of keeping your personal information confidential. We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with third parties in the following circumstances:

3.1 Service Providers and Business Partners

We may engage third-party service providers and business partners to assist us in providing our services and operating our Website. These service providers and business partners may have access to your personal information solely for the purpose of performing services on our behalf. We ensure that such third parties are bound by appropriate confidentiality and data protection obligations.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you via email or a prominent notice on our Website if such a transfer occurs and inform you of any choices you may have regarding your personal information.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely dispose of it in accordance with applicable laws and regulations.

5. Data Security

We take reasonable measures to protect the confidentiality, integrity, and security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

6. Your Rights and Choices

6.1. Access and Update

You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights or make changes to your information, please contact us using the contact details provided at the end of this Privacy Policy.

6.2. Cookies and Tracking Technologie

You can manage your cookie preferences and control certain tracking technologies through the settings of your web browser. Please refer to our Cookie Policy for more information on how to manage cookies.

7. International Transfers

As an international business, your personal information may be transferred to and processed in countries outside of your own, including the European Economic Area (EEA), the United States, India, Singapore and Thailand, which may have different data protection laws than your country of residence. We will take appropriate measures to ensure that such international transfers comply with applicable data protection laws.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete such information as soon as possible. If you believe that we may have collected personal information from a child, please contact us using the contact details provided below.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: [email protected]

We will respond to your inquiries and requests as soon as reasonably possible.

Thank you for taking the time to read our Privacy Policy.

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