Last updated: June 03, 2023
1. Information We Collect
1.1. Personal Information
When you visit our Website, we may collect certain personal information that can identify you directly or indirectly. The types of personal information we collect may include:
Contact information, such as your name, email address, phone number, and mailing address.
Event details and preferences, including wedding date, venue, guest count, and any specific requirements you may have.
Communication records, including your correspondence with us via email, live chat, or other communication channels.
Any other personal information you voluntarily provide to us during your interactions with our Website.
1.2. Non-Personal Information
In addition to personal information, we may also collect certain non-personal information automatically when you visit our Website. This may include:
Device information: We may collect information about the device you use to access our Website, such as your device type, operating system, browser type, IP address, and other technical details.
Usage information: We may collect information about your interactions with our Website, including the pages you visit, the links you click, and the duration of your visit.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
2.1. Providing and Personalizing Services
We use your personal information to provide the services you request from us, such as wedding planning, venue booking, and coordination of wedding-related activities. We may also use your information to personalize and customize your experience with us, tailoring our services to your preferences.
2.2. Communication and Support
We may use your personal information to communicate with you regarding your inquiries, requests, or bookings. We may also send you important updates, notifications, and administrative messages related to our services. Our communication may be via email, phone, or other channels you have provided.
2.3. Improving Our Services
We may analyze and evaluate the information we collect to improve our services, identify trends, and enhance the overall user experience on our Website. This may include conducting research, data analysis, and market research to better understand our customers’ needs and preferences.
2.4. Marketing and Promotions
With your consent where required by applicable law, we may use your personal information to send you promotional materials, special offers, newsletters, or other marketing communications related to our services. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the communication.
2.5. Legal Compliance and Protection
We may use and disclose your personal information to comply with legal obligations, enforce our terms and conditions, protect our rights, privacy, safety, or property, and prevent fraud or other illegal activities.
3. Sharing and Disclosure of Your Information
We understand the importance of keeping your personal information confidential. We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with third parties in the following circumstances:
3.1 Service Providers and Business Partners
We may engage third-party service providers and business partners to assist us in providing our services and operating our Website. These service providers and business partners may have access to your personal information solely for the purpose of performing services on our behalf. We ensure that such third parties are bound by appropriate confidentiality and data protection obligations.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you via email or a prominent notice on our Website if such a transfer occurs and inform you of any choices you may have regarding your personal information.
4. Data Retention
5. Data Security
We take reasonable measures to protect the confidentiality, integrity, and security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
6. Your Rights and Choices
6.1. Access and Update
6.2. Cookies and Tracking Technologie
7. International Transfers
As an international business, your personal information may be transferred to and processed in countries outside of your own, including the European Economic Area (EEA), the United States, India, Singapore and Thailand, which may have different data protection laws than your country of residence. We will take appropriate measures to ensure that such international transfers comply with applicable data protection laws.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete such information as soon as possible. If you believe that we may have collected personal information from a child, please contact us using the contact details provided below.
10. Contact Us
We will respond to your inquiries and requests as soon as reasonably possible.